Kryptex Solutions

Graded Words Support

We are here to help you master the lexicon! If you are experiencing issues with the Graded Words app, have feedback, or need assistance, you're in the right place.

Frequently Asked Questions

1. The Magic Wand disappeared. Why?

The Magic Wand is limited to 5 uses per stage to ensure the puzzle remains challenging. If you use all 5 hints, the wand will vanish until you either clear the stage or restart your progress on that page.

2. I'm stuck on Level 3 and words are missing!

Starting from Level 3 ("Smarty"), the game enters Hard Mode. Words will no longer just be placed Left-To-Right or Top-to-Bottom. You must also search backwards and diagonally.

3. Do I need an internet connection to play?

No! Graded Words is completely playable offline. However, your game analytics and App Store achievements will sync once you reconnect.

Contact Us

Can't find the answer to your problem? Reach out to our development team directly.

Email: support@kryptex.in

Please include your device model, iOS/Android version, and a brief description of the issue in your email.